Legal Services India

How has Technology Transformed Legal Services in India?

Legal services in India have seen a significant evolution over the past few decades. However, the tech integration into the archaic legal landscape became truly apparent only after COVID. From Tier 1 law firms to independent law offices, everyone harnessed the power of technology for purposes other than research and drafting.

The three major areas of legal services India that underwent drastic change were: the transformation of the client-lawyer relationship, the growth of alternate business structures like remote offices and outsourcing, and the tectonic shift to technology and artificial intelligence from the traditional drivers of the legal practice.

As per leading industry leaders providing the best legal service in India, from a commercial law perspective, legaltech should be adopted as a tool that would help lawyers cater to their clients’ needs in a more efficient and productive way. For instance, an innovative law firm can use document management software to work on projects in an easily collaborative and up-to-date manner. Further, a firm can also reap multiple benefits from its collective data bank if it manages to record all its information in a systematic knowledge management system. A firm that effectively makes quality information available to all its internal members and external stakeholders at the right time could be assured of a highly satisfactory client retention and satisfaction rate.

According to the providers of top legal services in India, the primary areas of legal practice that technology has managed to transform in recent times are:

1. Dispute Resolution

Online dispute resolution platforms are a new addition to India’s dispute resolution mechanism. As with any other alternative dispute resolution process, individuals can register their grievances. Legal tech companies like Presolv360, SAMA, enable clients to resolve matters of a civil and commercial nature through this method.

2. E-signature

With the advent of technology, the document verification process has become more manageable and convenient. Lawyers are not required to sign and verify various documents and paperwork physically anymore. Through platforms like SignDesk and SignEasy, clients can fill out the requisite forms, sign, self-attest, verify and submit everything online.

3. Online contract management

Drafting contracts is a tedious aspect of legal practice that consumes a considerable amount of a lawyer’s time. Platforms like Spot draft, legal capsule, Koncord law, etc., have managed to curate a systematic template of the most widely used contracts. Making it easier for lawyers to draft, edit, update, and get the contracts signed by the concerned parties all through a single application.

4. Legal marketplaces

Legal marketplaces have revolutionised the way lawyers and clients interact. Individuals can choose and find lawyers to address their concerns based on their budget and location. There are several legal marketplace platforms in India, like Lawrato, Legistify, myADVOCATE, Vakilkhoj, etc.

5. Intellectual Property Management

Managing an intellectual property portfolio is tedious and intricate, as it requires regular compliance and multiple follow-ups over time. Legal technology has simplified this process, by enabling lawyers to manage documents and data related to their IPs through a unified system.

6. Using technology to manage legal functions

The legal-tech industry has developed easy-to-navigate platforms such as practice league, Clio, lawcus, etc. for lawyers and law firms to manage their day-to-day activities. The platforms enable legal professionals to manage and streamline client relationships, document management, and case management.

Despite the numerous benefits, technology is still not widely accepted and utilised in the industry yet. The three major challenges that hinder a law office from imbibing technology in their operations and management are the security threats, the cost of creating a digital environment, and most importantly, the acceptance by human resources.