Consumer Disputes

Managing consumer expectations with commercial pragmatism

India is set to become the third largest consumer market behind only the US and China and consumer spending in India is expected to grow fourfold in the next decade, as per a report by the World Economic Forum. With the increase in market size and the players serving the market, disputes have seen an elevation too. The integration of technology with consumerism has further aggravated the challenge.

Being a full-service law firm has helped us provide comprehensive solutions to consumers as well as entities for the successful resolution of disputes. From misleading advertisements to deficiencies in products or services, we assist sellers/manufacturers in dealing with consumer complaints as well as help consumers file for damages and penalties against entities’ malfeasance.
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  • Ranked by Asialaw for Dispute Resolution Practice in 2020 and 2018.
  • Ranked as a Notable Firm by Benchmark Litigation for International Arbitration Practice in 2019, for Litigation in Commercial and Transaction matters as well as Litigation in Tax matters in 2018.
  • Received Honorable Mention in the Firm of the Year, 2021 Ranking by In-House Community for Litigation and Dispute Resolution Practice.
The services we render, inter alia, include:
  • Drawing up strategy.
  • Issuance of and replies to pre-litigation notices.
  • Institution of consumer complaints and appeals.
  • Institution of consumer complaints and appeals.
  • Mediation
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Insights

Key Contacts

T Vijayakumar Reddy

Partner

Shyam Sundar

Partner

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